سياسة الخصوصية

PRIVACY POLICY

Last updated: July 21, 2026

ZIKRIYAT PERFUMES operates this online store and website and provides related information, content, products, features and services to customers.

Our store is powered by Shopify, which enables us to provide our online shopping services.

This Privacy Policy explains how ZIKRIYAT PERFUMES collects, uses, processes and discloses personal information when you visit our website, browse our products, make a purchase, communicate with us, or otherwise use our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our website and services, we may collect or process the following types of personal information:

Contact Information

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping and delivery address

Order and Transaction Information

This may include:

  • Products viewed
  • Products added to your cart
  • Products purchased
  • Order history
  • Returns, exchanges or cancellations
  • Payment confirmation
  • Delivery information

Payment Information

Payments may be processed through Shopify and/or our authorized third-party payment providers.

Depending on the payment method selected, payment-related information may include payment card information, transaction details and payment confirmation.

ZIKRIYAT PERFUMES does not necessarily directly store complete payment card information where such information is securely processed by authorized payment service providers.

Account Information

If you create an account on our website, we may process information associated with your account, including your username, preferences, settings and account activity.

Communications

We may collect information that you provide when contacting us through email, telephone, WhatsApp, social media, website forms or other customer support channels.

Device and Usage Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser information
  • Device information
  • Network information
  • Website activity
  • Pages viewed
  • Products viewed
  • Cart activity
  • Checkout activity
  • Interaction with our website

2. HOW WE COLLECT INFORMATION

We may collect personal information:

  • Directly from you when you place an order, create an account or contact us
  • Automatically when you browse or interact with our website
  • Through cookies, pixels and similar technologies
  • From Shopify and service providers that help operate our store
  • From advertising and analytics platforms
  • From delivery and fulfillment providers
  • From payment providers
  • From other third parties where permitted by applicable law

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order confirmations and updates
  • Manage returns, refunds and cancellations
  • Provide customer service
  • Respond to questions and inquiries
  • Maintain customer accounts
  • Prevent fraud and unauthorized transactions
  • Improve our website and services
  • Analyze website performance
  • Understand customer interests and shopping activity
  • Measure advertising performance
  • Provide marketing and promotional communications where permitted
  • Comply with applicable legal and regulatory requirements

4. ADVERTISING, ANALYTICS AND TRACKING TECHNOLOGIES

ZIKRIYAT PERFUMES may use advertising, analytics, cookies, pixels and similar technologies provided by third-party platforms, including TikTok and other advertising or analytics service providers.

These technologies may help us:

  • Understand how visitors use our website
  • Measure website traffic
  • Understand which products customers view
  • Measure Add to Cart activity
  • Measure checkout activity
  • Measure purchases and conversions
  • Attribute website activity or purchases to advertising campaigns
  • Evaluate advertising performance
  • Improve our advertising campaigns
  • Provide more relevant advertising where permitted

Information processed through these technologies may include device information, IP address, browser information, website activity, pages or products viewed, cart activity, checkout activity and purchase-related events.

We use such technologies in accordance with applicable privacy and data protection requirements and, where required, customer consent or privacy choices.

5. COOKIES

Our website may use cookies and similar technologies to operate the store, remember customer preferences, provide website functionality, analyze website activity and support advertising and marketing activities.

Some cookies are necessary for the operation of the website, while others may be used for analytics, personalization or advertising.

Where required by applicable law, customers may be provided with options to manage their cookie and privacy preferences.

Disabling certain cookies may affect some website functionality.

6. MARKETING AND ADVERTISING

We may use personal information for marketing and promotional purposes where permitted by applicable law.

This may include:

  • Promotional emails
  • Advertising campaigns
  • Personalized advertising
  • Retargeting advertising
  • Product recommendations
  • Special offers and promotions

Customers may unsubscribe from promotional emails by using the unsubscribe option provided in those communications.

Even after unsubscribing from promotional communications, we may continue sending necessary transactional communications regarding orders, payments, deliveries or customer accounts.

7. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

These may include:

  • Shopify
  • Payment service providers
  • Shipping and delivery companies
  • IT and website service providers
  • Cloud and hosting providers
  • Customer service providers
  • Advertising and marketing platforms
  • Analytics providers
  • Professional advisers
  • Government authorities where legally required

We may also disclose information where necessary to prevent fraud, protect our legal rights, comply with applicable laws, respond to lawful government requests or enforce our policies and agreements.

8. SHOPIFY

Our online store is powered by Shopify.

Shopify may collect and process personal information relating to your access to and use of our website in order to provide and improve the services supporting our online store.

Information submitted through our store may therefore be transmitted to and processed by Shopify and other service providers involved in providing the services.

Shopify may process information in countries outside the country in which you reside.

Your use of our online store may therefore also be subject to Shopify's applicable privacy practices and policies.

9. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links or integrations involving third-party websites, applications, social media platforms or services.

ZIKRIYAT PERFUMES is not responsible for the privacy, security, accuracy or practices of websites and services that we do not own or control.

Customers should review the privacy policies and terms of third-party services before providing personal information to them.

10. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no electronic transmission, website, database or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should not share passwords or other confidential account information with unauthorized persons.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for purposes including:

  • Providing our services
  • Processing and maintaining order records
  • Customer support
  • Accounting and business administration
  • Preventing fraud
  • Resolving disputes
  • Complying with legal obligations
  • Enforcing our agreements and policies

Retention periods may vary depending on the type of information and applicable legal requirements.

12. CHILDREN'S PRIVACY

Our products and services are not intended specifically for children.

We do not knowingly collect personal information from children in violation of applicable law.

If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us to request appropriate action.

13. YOUR PRIVACY RIGHTS

Depending on applicable law and your place of residence, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information where legally applicable
  • Request information about how your personal information is processed
  • Withdraw certain consent where processing is based on consent
  • Manage certain marketing communication preferences

Certain rights may be subject to legal exceptions and verification requirements.

To submit a privacy-related request, please contact us using the details provided below.

14. UNITED ARAB EMIRATES

Where applicable, ZIKRIYAT PERFUMES processes personal information in accordance with applicable privacy and data protection requirements in the United Arab Emirates.

Where personal information is transferred, stored or processed outside the UAE, appropriate measures will be taken where required under applicable law.

15. INTERNATIONAL DATA TRANSFERS

Because we use Shopify and other international technology, payment, advertising, analytics and service providers, personal information may be transferred, stored or processed outside the country in which the customer resides.

Where required by applicable law, appropriate safeguards or recognized transfer mechanisms may be used in connection with international transfers of personal information.

16. CUSTOMER COMMUNICATION PREFERENCES

Customers may unsubscribe from promotional emails at any time using the unsubscribe option contained in those communications.

Opting out of marketing communications does not prevent us from sending essential communications relating to:

  • Orders
  • Payments
  • Shipping
  • Delivery
  • Returns
  • Refunds
  • Account security
  • Customer service

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, technology, legal requirements or other operational reasons.

When changes are made, the updated Privacy Policy will be published on our website and the "Last updated" date may be revised accordingly.

18. CONTACT US

If you have any questions about this Privacy Policy, how we handle personal information, or wish to exercise an applicable privacy right, please contact us:

ZIKRIYAT PERFUMES

Email: contact@zikriyat.com
Phone: +971 58 273 3665
Location: Dubai, United Arab Emirates